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Community Activity
EE Smart Hub Pro & CyberPower Battery Back Up
Has anyone been able to connect a CyberPower Battery Back Up unit to the EE Smart Hub Pro? If so how did you source/modify the power lead, as the one on the Pro Hub does not match the one supplied which is for the BT Smart Hub 2.
Is it just me?
I was with BT who were fine but weren't perfect. Since it's become EE/BT it's been total rubbish. Most recently, I contacted them 2 weeks ago to tell them I was moving house and booked an engineer for the install. The engineer never turned up - they ...
CPI increase and early upgrade
I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...
eSIM attack?
HI!I think someone's installed an esim on my device and is hacking. Is this possible?
Switch provider board
Hi. I've recently switched mobile providers from EE to Vodaphone. My new phone with VP is showing as active but my EE phone is also still active. Why hasn't my switch completed and what do I need to do now? Thanks.
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Almost every time I try to manage anything online I see this:
I mean does EE actively want to deter us from online management to, for instance, get an opportunity to pitch more stuff to us on the phone? Or are to conclude that at such a big tech company they have incompetent engineers/coders? Or they don’t have...
New EE Internet Dropping Out multiple times a day.
Hi, multiple times throughout the day we lose internet. The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again. As me and my wife work from home, have 3 children ...
Broadband charges
I signed up to renew my broadband contract along with my mobile contract, I was told that my broadband would be £36.99. I have ended up with a monthly payment of just over £50 per month. This price is stated in my contract, but was not the agreed pr...
Resolved! Return kit bag
Hi I have not received our bag to return our old device. Please can you arrange one to be sent out please . Shaneen
