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Community Activity
EE Smart Hub Plus Wifi Instability
Are there any known problems with the EE smart hub wifi? Since joining EE I've noticed that the 5 ghz connection becomes unstable and after a while the 5 ghz network becomes unstable and my devices have periodic disconnects. I can see on my PC that...
Roaming EU
So EE, already you were taking the ____, now you’ve gone that bit further, so I have the top contract, sim only, £41 a month, unlimited data, you now ask, for £15 a week to use my data abroad, (France) and it’s capped at 50gb for the whole month, I h...
Mis-sold Flex Pay upgrade in store
Hey all, I hope someone would be able to provide some insight to an issue I believe i'm facing.I was in store 2 days ago to upgrade my contract via the upgrade anytime feature (for £100) which I always ensure I take with any contract as I typically u...
broadband compensation were do i find it ?
where do i find my compensation credit on my account ????
I have a Zone 1 pass but can't ring out but get Internet.
Spoke to level 1& 2 who couldn't resolve. Was told the Roaming Team would ring at approx 14:08 to. They still haven't, contacted. I tried to chase it up but the Bot keeps giving me phone options. I can't they he ve to contact me. Any help greatly app...
TV Box Pro Switching TV on in the Middle of the Night
Why is my TV Box Pro Switching my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!
Billing
My direct debit failed and now EE is saying I owe them £405, on Monday it was only £189! I don’t know what to do! I am abroad and can’t get into a shop! I am worried they will just keep jacking up the debt and I can’t afford it
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
Order missing from my account
I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...
Roaming USA
Hi,My daughter has a sim only plan on my account and unlike previous years the new roaming charges are now in effect for her visit to the USA. EE say you now can't buy a roaming pass until you arrive in the USA whereby she'll receive a text... unfo...
