The EE Community

Google pixel 9a

Hello, We completed upgrades for myself, hubby and son on Thursday, hubby has received his phone, and we don't know about the other orders, I have an order number, son doesn't. How do we find out anything please, as working all week from tomorrow. Th...

Smart Hub Plus and Netgear Switch Compatibility

I have just had fibre installed and taken delivery of my new Smart Hub Plus device.  My house is cabled with Ethernet throughout back to a patch panel in a comms cupboard.  Between the patch panel and my old router (HUAWEI B535 4G mobile router) is a...

I have a SIM only but want to update for use outside eg carplay

Better performance using a VPN rather than without

We have FTTP provided by Openreach and have had for a while. We both work from home. all traffic is fine, Teams etc, but during peak times we lose access to all social sites - "cannot connect to to server" etc.I have raised a complaint, and I'm askin...

Master Socket 5C MK4 wiring

Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC.  However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...

Can i use my Samsung Smartphone with my EE account?

Hi,I have an EE monthly account which pays for my useage of my dumphone, and for my mobile router.Obviously i use the mobile router with my laptop. I never use the mobile router SIM card for phone calls ( i dont even know if i can). The mobile router...

EE One

hi I am currently an EE One customer with home broadband and mobile with £20 discount on my plan. if I were to add my wife’s contract (EE) onto my account could she get any discounts? She is actually due an upgrade aswell. any help would be much appr...

Unable to view invoices

Trying to view invoices on desktop browser - have tried various browsers and clearing cache etc but keep getting this error;Application error: a client-side exception has occurred (see the browser console for more information). Searching here seems t...