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Application Crash

JVBfd
Investigator
Investigator

‎09-09-2021 10:59 AM

App crashing today is this site wide? 

0 Helpful
5 REPLIES 5
Christopher_G
EE Community Support Team

‎09-09-2021 01:12 PM

Hi @JVBfd

 

Welcome to the community.

 

At what point does the app crash? What kind of phone are you using?

 

Chris

0 Helpful
JVBfd
Investigator
Investigator
In response to Christopher_G

‎09-09-2021 04:23 PM

It crashed at opening. Just opens,white screen and crashes. All in 2 seconds. Samsung A12

Sent from my mobile
0 Helpful
Katie_B
EE Community Support Team
In response to JVBfd

‎09-09-2021 06:49 PM

Hello @JVBfd. 

 

Is your app running on the latest version?

 

Katie 🙂

0 Helpful
JVBfd
Investigator
Investigator
In response to Katie_B

‎09-09-2021 07:13 PM

Yes it is. I have uninstalled and reload twice and it now works

Sent from my mobile
0 Helpful
Christopher_G
EE Community Support Team
In response to JVBfd

‎10-09-2021 08:00 AM

OK, thanks for letting us know, @JVBfd.

 

Chris

0 Helpful