Community Activity

Help set up

So my partner bought a SIM card and when buying I think agreed to swap my number over from O2. 2days ago I got a message from O2 saying it was the last day of my number. I hadn't yet put in the EE SIM. .Now the O2 SIM won't work nor will the EE SIM a...

EE Mobile does not support VOIP

Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...

Resolved! No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

SHTH by Explorer
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  • 2 replies
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Delivery

Hello  I ordered the apple iPad Air M3  13inch.the gentleman online said it would be delivered today 24/04/25 but I haven’t even had an email to confirm it has been dispatched. When I check my order it says awaiting confirmation of delivery date.Can ...

Ellen97 by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

I have a heat pump and use the ONECTA app.

Since moving over to EE the app no longer works. To update the system it states that the connection should be 2.5ghz or more. My broadband wifi is 2.4ghz.  Is 2.4ghz the max that EE uses or can I adjust the settings or get a new router.

Jonty1964 by Investigator
  • 42 Views
  • 3 replies
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Scam Guard removed by EE

got message this morning that EE have removed scam guard from my mobile account, I've not requested the removal and with the number of scammers around I want to be able to see if it is a suspected scammer calling meAnyone why EE is removing the servi...

walkerx by Skilled Contributor
  • 17 Views
  • 1 replies
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Mis-sold Flex Pay upgrade in store

Hey all, I hope someone would be able to provide some insight to an issue I believe i'm facing.I was in store 2 days ago to upgrade my contract via the upgrade anytime feature (for £100) which I always ensure I take with any contract as I typically u...

Astral64 by Investigator
  • 66 Views
  • 5 replies
  • 1 Helpful