Apple NEWSPLUS link/code not working

[Alison204]

Hello, I got an email to say I can get Apple NEWSPLUS free for 6 months. I’ve checked the T&C’s and it seems I’m eligible. I’m a new customer.

I text NEWSPLUS to 150 and got a link, which I click on using my phone. It takes me to a page where there’s a button that says REEDEM. When I click on this it opens a new page that just says ‘Not Found’.

How can I fix this please & get access to the 6 months free trial?

thank you 

[Leanne_T]

Hi there @sam185

Thanks for coming back and letting us know, I am sure this will be very helpful to others as well 🙂

Have a lovely day. 

Leanne. 

[Alison204]

Dear @sam185 

Thank you so much for posting this! I cant tell you how many calls I had between EE and Apple, and in the end, we decided to forget it, as it was honestly not worth the hassle, as neither side said it was their issue!

But just seeing your post, I tried again and it was worked perfectly (I just clicked REDEEM NOW and it took me right to the news app and I was able to get the 6 month free offer).

I suspect they might have had a lot of people saying it didnt work, but whatever they did, it has certainly worked now!

THANK YOU for your post 🙂