The EE Community

Hi. I'm trying to add sim card number to my account so I can top up data / check

Hi. I'm trying to add sim card number to my account so I can top up data / check data usage but I'm using it in a camera , so I'm unable to receive a text message code for 2 step verification. Is there anyway I can add this device without 2 step veri...

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

General chat

How you doing guy's lovely weather here down south.  Just watching Andor season 2. Really good so far.  Definitely recommend it to you all.  Who's looking forward to the Fa.cup tomorrow ️

Extending ringing time on Nokia 105/ non smart phone

Hi, I want to extend ringing time of my Nokia 105. It only rings twice and cut off. As my phone is not a smart phone… those number came up on Google search did not work. Is there any different way? I tried to make my voice mail back on but it is not ...

Early Termination Charges in Sky

A few weeks ago, a sales representative from EE came to my house and informed me that new fibre optic cables had recently been installed in the area. He asked if I would be interested in switching my internet service to EE, mentioning that the infras...

EE Android PAYG mobile phone stopped receiving SMS messages

13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...

I am having this exact same issue with EE! I moved from Sky and they refuse to accept the final bill!  The switch has left me out of pocket as EE have not honoured their 'switch offer'  If you are thinking of moving from Sky to EE, DO NOT DO IT!

How to connect my Sky Q mini box to my new EE Internet?

Since we have the EE broadband installed,  I couldn't watch my multiroom SKY TV. How to fix this

EE app help

Hi everyone. After 1 live chat, 2 phone calls and 2 promised call backs that never happened from EE I need some help from you helpful people please My EE app was working fine, until one day when I went on and it has no idea who I am and wants me to l...