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Annual Upgrade - Fee or No Fee

Ian14614
Investigator
Investigator

‎14-09-2021 10:38 PM

I am eligible for an annual upgrade under my contract at the end of October (next month) but when I log in, it is telling me I have to pay to upgrade early, and that the free upgrade is not available until next year?

 

If I upgrade on the annual contract as my contract allows (i will have had it 12 months by then), will I be charged to do this or will I have to pay an early upgrade fee?


Thanks

 

Ian

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎15-09-2021 09:05 AM - edited ‎15-09-2021 09:07 AM

Morning @Ian14614

 

Thanks for coming to the community. 

 

You can find full information in our How can I Upgrade Anytime? Help page. 

 

Thanks 🙂

 

Leanne.

0 Helpful