Early upgrade

[HasnainH98]

I’m in my current early upgrade window. I recently replaced my EE sim as was having quite a lot of issues with service and now unfortunately I’m not able to early upgrade but my contract ends next year what do I do in regards to the early upgrade 

[Leanne_T]

Morning @HasnainH98

Thanks for coming to the community. 

Does your upgrade show an early upgrade fee?

Speak soon 🙂

Leanne.

[HasnainH98]

It did before but after my sim replacement it doesn’t 

[Leanne_T]

Thanks @HasnainH98

If you give us a call on 150, the team will get this looked into for you 🙂

Leanne.