Alexa set up 150

[Chiggs77]

Hi,

I’ve set up the EE communication on my Alexa echo but to continue the process I had to messaged 150 “ALEXA”

Its been more than a week. How long does it usually take for 150 to confirm I can use my EE plan on Alexa?

Thanks

[Profile closed]

Hi @Chiggs77 

Welcome to the EE Community,

I would recommend contacting customer services on 150 they close at 9PM then reopen at 8AM in the morning.

Thanks,

David.