Alcatel u5 on EE

[oldbod1950]

Several times i have tried to send a text but it dosent go ,i check the ee text number but its not there then a day afterwards it reappears Any suggestions

[Leanne_T]

I understand @oldbod1950

What happens when you try and make a call?

Can you try texting BALANCE to 150 and let me know the reply, if this sends for you?

Thanks.

Leanne.

[oldbod1950]

sometimes ot wont let me make a call balance worked ok today but tomorrow maybe not 

its the worse mobile i have owned or ee is just bad don't know which but being a 70 year old i need something that works especially if i am out in my car and it brakes down

[Leanne_T]

Hi @oldbod1950

I would suggest getting in touch with our Pay as you go Tech team, they can run through some trouble shooting and help you further with your texts and calls.

Thanks 🙂

Leanne.

[oldbod1950]

25 pence a minute my credit would be soon gone ,reckon i was sold a faulty mobile from the start don't you? if possible i would spend the extra for a reliable mobile instead of one i can't trust 

[Leanne_T]

Hi @oldbod1950

This is 25p per call on pay as you go, you can call us from another phone all our contact information can be found on our get in touch page 🙂

Leanne.