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Additional Plan Charge

GemmaLou22
Explorer

I have recently upgraded to an iphone 12 and I added an iwatch to the plan which to my understanding was £28 per month but I have an additional £11.91 on the plan? What is this £11.91 on the iwatch plan section?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@GemmaLou22   The bill is back generated as you pay pro rata.    So basically you have paid the bill for the time you had the watch before your monthly bill was created and you have paid for the month ahead,  ie the £28. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@GemmaLou22   The bill is back generated as you pay pro rata.    So basically you have paid the bill for the time you had the watch before your monthly bill was created and you have paid for the month ahead,  ie the £28. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Ah I see so the £28 is for the month ahead and the £11 something is for the pro rata of the month I received the watch. I wish it would just say that next to it so you can see what it is.

Thanks for your help.