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Add Ons

StuartET
Visitor

‎26-10-2021 09:34 PM

I’m on holiday and been topping up and adding mobile data since 23 October. Suddenly today for some unknown reason, I cannot but add-ons and thus cannot but data while away from home, help!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎26-10-2021 10:20 PM

Hi @StuartET 

 

Try restarting your device and trying again. 

 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
James_B
EE Community Manager
EE Community Manager

‎27-10-2021 07:50 AM

Hi @StuartET,

 

Welcome to the EE Community. 🙂

 

Did restarting your phone help?

 

James

0 Helpful