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Community Activity
Apple Watch plan doesn’t work
Hi,I’ve got the Apple Watch Ultra 2 I’ve signed up in the app for the watch plan but it says it’s expired and when I click for more information it is just blank (as in the screenshot above). The watch shows there is no plan set up. I’ve tried it mor...
Trials contact
Hello - how do I get in touch with the Trials team? The contact centre say they don’t exist and chat can’t help either. Thank you
Resolved! Long term travel - Cancel contract? Any other options
Hi, I'm going away long term (potentially 18 months or more) I'm currently on a EE pay as you go SIM however when I go abroad I don't plan on using roaming due to the high costs, I will also be in countries where I won't be able to use my SIM and wil...
Billing
Why am I still getting billed by BT when my mobile and broadband have been transferred to EE? I do not have a landline.
Absolute joke
Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...
Roaming Issues in Malta
I have a Roaming Contract with EE for the EU. I have recently been in both Austria and Slovakia without issues. I arrived in Malta a few days ago and needed to make some urgent calls yesterday, both local and to the UK. All calls were blocked. I trie...
My EE account
I can’t check my account as usual, what happened?
Unable to access Xbox Game Pass
Hi there, I attempted to activate my Xbox Game Pass but it is not active on my microsoft account or my xbox account, and now I can't change the service at all. Please help as I'm paying for a service I'm not receiving
Resolved! upgrade cancelled
Hi,Logged into EE website as i knew i was able to upgrade, went through the process chose a new phone and airtime, added a trade in which it accepted and went through all of the other bits to finish the order, recieved email to say the order is recei...
PS5 Extra bundle
Can someone please help? I ordered the PS5 bundle 24 months with PS Extra and more. But how do I manage to get access to the subscription, as there was nothing in the box, as I would have thought is where it would be? Should I be waiting for the cool...
