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5g sim 4g phone

PJ100
Visitor

‎12-11-2021 09:48 AM

I want to order a new sim only plan, all sims are 5g and my phone is 4g. Does a 5g sim work in a 4g phone (several people seem to be having problems) or as I don't actually want a new sim just the deal can I just not put the new sim card in when it comes and leave the one I have in my phone

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1 REPLY 1
Leanne_T
EE Community Support Team

‎12-11-2021 11:42 AM

Hi @PJ100

 

Thanks for coming to the community. 

 

If you are changing to a 5G SIM Only plan this should not come with a new SIM card, if you are upgrading.

 

The SIM will work in a 4G phone for you, it will be the plan that changes to a 5G ready plan.

 

Thanks 🙂

 

Leanne,

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