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12-11-2021 09:48 AM
I want to order a new sim only plan, all sims are 5g and my phone is 4g. Does a 5g sim work in a 4g phone (several people seem to be having problems) or as I don't actually want a new sim just the deal can I just not put the new sim card in when it comes and leave the one I have in my phone
12-11-2021 11:42 AM
Hi @PJ100
Thanks for coming to the community.
If you are changing to a 5G SIM Only plan this should not come with a new SIM card, if you are upgrading.
The SIM will work in a 4G phone for you, it will be the plan that changes to a 5G ready plan.
Thanks 🙂
Leanne,