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4g has stopped working at my home address whereas it was fine before.

Ross1921
Investigator
Investigator

Still have over 15gb of data left yet your service is not able to load a Web page in under 5 minutes. This is only the last two days that this has happened. 

11 REPLIES 11

That worked, dont know of its is maybe just fluctuating speeds or something then. But I can't play any online games or anything which is annoying. Don't know why only in the last 2 days its done this 

Over the past few days, there have been reports on this form of a general network issue in certain areas. You will want to do a network check according to the above advice (coverage page but click "check network" to ensure you're not debugging an issue which is already known).

 

"Check network" shows an issue in my area in the South East which is probably a continuation of the same report from yesterday.

 

Once your loaded ping is below 600 ms, things should be more normal. Beware that bandwidth checks will consume data (50 MB to at most around 200 MB) so do not do them too often if you have limited data.

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