2nd phone on account

Dave_R2 · ‎09-10-2021

I wanted to look at adding a 2nd phone to my account, but computer says no. Just wondered why this is, I don't really want to go into the shop just to browse models and prices

Northerner · ‎09-10-2021

Hi @Dave_R2

Could be one of a few reason, payment history, credit history or general eligibility. There is no account access on these forums so you would need to speak to EE CS direct for more information.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎09-10-2021

Hi @Dave_R2

Could be one of a few reason, payment history, credit history or general eligibility. There is no account access on these forums so you would need to speak to EE CS direct for more information.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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2nd phone on account