24 month Xbox ultimate

[Kim91]

Hi. I have tried all day you get my Xbox 24 month subscription and it just keeps saying technical issues an to try again later when I click the link in the txt message I got when I bought the add on?? 
is anyone else having the same issue 

[Leanne_T]

Hi @Kim91

Thanks for coming to the community. 

Can you set up the game pass if you go to ee.co.uk/xbox and enter your mobile number, or do you get the error message when you try?

Thanks 🙂

Leanne.

[Kim91]

I get the same message 😢 Iv tried again this morning

Sent from my iPhone

[Kim91]

I get the same message, it tells me to try again later. I did this all day yesterday and still doing the same this morning 😢

[Leanne_T]

Thanks for trying @Kim91

In this case, please give us a call on 150 and the team will help you get this looked into further. 

Leanne 🙂

[Cott79 · Accepted solution]

Hi

i had the same message, I was doing it on my phone. I try on the web browser on the Xbox and it worked!!