100gb sim plan

tone7
Explorer

Just received my sim on 100gb plan. However it's only showing that I've got 50gb data available.

Anyone know why this is?

3 REPLIES 3
chistery
EE Community Star
EE Community Star

Hi @tone7 

 

It seems EE keeps forgetting to add the 50GB add-on for it, if you call customer services they will hopefully fix it for you. 

Cheers Will give it a go. But not accepting calls at the minute.

Katie_B
EE Community Support Team

Good Morning @tone7

 

Have you been able to speak with our customer service team and have this rectified?

 

Katie.