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Community Activity

Smart hub blue, but no wifi nor ethernet connections

Hi! So tonight the internet has randomly stopped working, reset multiple times, openreach reset too - smart hub turns on, flashes green and then shows the solid blue light, however no internet connection is available - Tried having an ethernet connec...

nat98x by Explorer
  • 5 Views
  • 0 replies
  • 0 Helpful

swap bt pro box to eetv Apple TV 4K

I just recently changed over my tv and broadband to EE from BT, I currently have a BT tv pro box am I able to swap it to EE Apple TV 4k?

Problems accessing bills

So I’m trying to check my bills for my recent upgrade and EE broadband that I switched over from BT and I can’t access any of them from the App or Website. I’ve had texts and emails saying check my bill and click link provided and also manually check...

Upgrade from SIM only contract to full contract

I have been on a SIM only contract for years. I currently get £30 discount a month for being a good customer. However my credit score has just taken a big hit and dropped very low. Is it worth applying for an upgrade to full handset contract? 

fernw85 by Investigator
  • 9 Views
  • 0 replies
  • 0 Helpful

Amazon Fire Tv new wifi cannot connect to EE

I have EE wifi.I have not been able to log my Amazon Toshiba Fire TV to EE wifi as there is EE cookies message which does not show fully. It says click ok if you accept cookies. Nothing happens. This is preventing me from logging into EE wifi for the...

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Karen207 by Investigator
  • 407 Views
  • 49 replies
  • 21 Helpful

ITV HD regional channel not working.

Hi all, Just changed over from BT to EE and our new TV boxes are all setup.Our EE Mini TV box is working just fine with all the HD channels showing the right regions.Our EE tv box pro is showing the SD channels all right but the ITV HD channel is sho...

Mdix by Visitor
  • 11 Views
  • 0 replies
  • 0 Helpful

Can I watch recordings on EE TV app?

Hi, wondering if anyone can help.I have a EE TV pro (the latest one apparently) but can’t seem to be able to watch my recordings on the EE TV app…it just says ‘you can watch your recordings on your tv box at home’. Should I be able to watch these on ...

SLW98765 by Explorer
  • 741 Views
  • 5 replies
  • 1 Helpful

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