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Discussion about Apple's range of devices including unlocking your device

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Resolved! phone order

I ordered a phone yesterday and i can't track in on my orders just wondering why is that. 

Resolved! Phone not working and don't l knw what to do.

Every attept to to order to new phone requires a QR or other code to my phone that does not work. I am autistic and socially isolated. Are there there any actctual people to talk to, or is everything a robot?

jemevans by • Visitor
  • 174 Views
  • 2 replies
  • 3 Helpful

Text messages not working

HiI’m having problems sending text messages to non iPhone users. Most of my messages go as iMessage but on the rare occasion when I try to send a text to a non iPhone user, there is a delay of a few minutes and I get a “ cannot deliver’ message. The ...

Barryuk by • Explorer
  • 2685 Views
  • 6 replies
  • 2 Helpful

Resolved! Apple Watch sim

My husband and I both have numbers with EE, and I am the account holder. We want to add SIMs to our Apple Watches so they can work independently of our phones (a feature included in our EE plan); I managed to do it for mine, but unfortunately, my hus...

domii7121 by • Investigator
  • 228 Views
  • 1 replies
  • 3 Helpful

Resolved! iPhone 17 no signal

Hi, This isn’t a new phone, but yesturday had an issue where I couldn’t charge the phone.swapped the sim to my old phone phone 14 or 15.i cleaned out the charging port and it worked.when I had the sim in the old phone it wasn’t getting any signal. no...

Chip913 by • Visitor
  • 204 Views
  • 2 replies
  • 0 Helpful

New iphone 16 cant make or recieve calls or texts

Please can anyone help.i got my new phone yesterday, i transfered everything from my old iphone to the new one, put the sin in my new one, i cannot make or receiece any calls or send or recieve texts. I cant even call EE or text for help.  The wifi s...

Resolved! iPhone 16 E

 I have the worst signal since i upgraded . my daughter has the same issue with her 16 iPhone . I have had mine six month and i hate it worst phone ever. What can I do I have still quite a while left in the contract ? 

DS4030 by • Visitor
  • 325 Views
  • 4 replies
  • 1 Helpful

Resolved! AirPods Pro bundle

Hi I have purchased a AirPods 3 pro with Apple Music for  24 month bundle. I am paying £20 monthly for two years costing £500 altogether. Is there a way , I can cancel  Apple Music and just pay the full price of AirPods only .

Resolved! Sim locked after upgrade

Hi all I need your help please i I have upgraded with EE to a new iPhone. Just arrived today and when I swap my SIM over to the new phone it shows as having the sim locked. I have the sim pin, tried this and it didn’t work. managed to get the sim loc...

Antony28 by • Explorer
  • 263 Views
  • 4 replies
  • 2 Helpful

Resolved! nhs perk

Can i add my nhs perk after purchasing my phone? it wouldn’t let me add the discount when i purchased as it said not applicable (i have no other discounts active)

izzy1208 by • Visitor
  • 172 Views
  • 1 replies
  • 1 Helpful
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