Apple Devices

Discussion about Apple's range of devices including unlocking your device

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Resolved! New phone

I am transferring from an android phone to an apple. I have set up an apple id. It now says i need a qr code to transfer my number. Where do i get this from? 

Shaw20 by • Explorer
  • 182 Views
  • 1 replies
  • 0 Helpful

Resolved! iPhone 16plus

My iphone16 plus keeps turning off randomly multiple times a day. Is there a way to fix this?

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

Resolved! sim not provisioned

Hi, my physical EE SIM is showing “SIM not provisioned” on my iPhone and I have no service. This happened after I erased my iPhone. Can you please check whether my SIM is active and re-provision/reactivate it on my account?

alfiehod by • Explorer
  • 259 Views
  • 3 replies
  • 2 Helpful

Resolved! Apple Watch cellular set up error message

 can anyone shed any light on why I am getting the above message when trying to activate cellular on my new Apple Watch series 11? I have never had to select set up as someone else before and I’m worried how this will affect pairing of my phone and w...

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Talya by • Investigator
  • 294 Views
  • 3 replies
  • 0 Helpful

HELP with new device without access to my number

Hi, I recently made an insurance claim for my phone and my new device arrived today. I can't set up my new phone because when I login to my Icloud account it needs to send me a verification code to my phone number which I currently have no access to....

Changed phone

Hi has anyone ever changed there I phone at an ee shop got home and there is no network on the new phone, I have just upgraded from a 13 to a 15 and there’s no network working, they changed the sim in the shopi don’t know what I can do