Apple Devices

Resolved! Iphone 17 Pro FRAUD!

I ordered an iPhone 17 Pro from EE on finance, but instead of receiving the phone, I was sent an Xbox controller battery pack. I reported this to EE straight away and provided all the evidence, including photos and tracking details, yet nothing has b...

Resolved! iphone ordering

Hello i am going to order an iphone but if i order sim free will it be an esim only phone or come with a physical sim tray

Resolved! 5G+ symbol on iPhone ?

Hi,I am in a 5G SA + location.should my iPhone 17 pro be showing the 5G + as only shows 5G ( when I do a google search on EE is says should say 5G+ )any ideas? Anyone with iPhone seeing 5G+ symbol in 5G SA areathanks

Resolved! Upgrade to 17 pro max?

I currently have iPhone 15 pro max on contract which ends in Aug 2026 but not sure whether to upgrade to the 17 pro max? How long can/should I wait after my contract ends to upgrade (if I do)? Can I upgrade without trading in my current iPhone?  Is u...

Resolved! How do I activate my Apple one inclusive extra?

Hi, I have the full works for iPhone with Apple one included. How do I get this activated? I already have an Apple account, so is there some sort of code that I need to enter or redeem? thankssarah 

Resolved! Live chat ?

Resolved! iPhone 17 pro max Dispatch & delivery?

Order confirmed on Monday 8th for 256GB in Cosmic Orange, online tracker has since stopped working.can i still expect dispatch within 7 days from date of order? or am i going to be longer?If there is stock local to me can i contact EE and change to c...

Resolved! Apple product bought via BT Shop in 2022

I bought a pair of Apple airpod Max via BT shop online in October 2022. Who do i contact if they are faulty? Covered by the consumer Act 

Resolved! Upgrade

Ive just come out of contract and it's not letting me upgrade and ive called them and they said they have put a block on my account but wont tell me why need help

Resolved! Order cancelled

My order is placed on Dec 6 was just cancelled and getting through to talk to someone about it has been a nightmare!