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Community Activity

Roaming abroad with PAYG

I'm abroad for 18 months (Australia and New Zealand). I've received SMS messages listing costs for sending texts and making calls, while over here, but attempts to send messages fail with "Error 38".  Why is this?Secondly, I'm making regular top ups ...

Al_T by Investigator
  • 65 Views
  • 8 replies
  • 2 Helpful

Only SOS available in the USA

I am currently in the USA - UK customer. I have Roam Abroad and World Talk & Text.All has worked well for the first few days but today, switching airplane mode off, I have not been able to get a signal - only SOS. If I manually select a network - A T...

_Finn by Contributor
  • 13 Views
  • 1 replies
  • 0 Helpful

Phone not delivered

I went to EE shop where i was told i could get the phone on the day and told when signed contract that it is not available and signed up for postage at home where I was told to get it on the day after before choosing between stores and home and then ...

Isab by Investigator
  • 45 Views
  • 4 replies
  • 0 Helpful

We can't load this right now

Hi,I am trying to login to myee and keep getting this error on the main screen. I have tried from a few devices and the app and get the same messages.Any ideas?Thanks 

How long is website usually down for maintenance?

I’ve been trying to login to gift some data to from 11 pm……… It is now nearly 3 am……… I would’ve thought that they would’ve finished the maintenance by now…… Can anyone tell me how long the site is usually down when this sort of thing happens? Thanks...

Add on purchase error

Hi , been a customer for a long time. All of a sudden on my account I go to add on data and I am getting add on purchase error. I am on a pay as you go so I have got credit to buy one. I do live in the uk. Can anyone help thanks

autism

i am 24 and i have autism, i find it difficult to communicate with adults, easier to talk to people 13-16, recently instagram has made it so people under 18 cant recieve messages. now i cant talk to anyone on there! what social media sites wont block...

New customer & large 1st bill

Just got my bill via email, 1 day after installation. When I signed up a month ago I was told £29.99 for broadband £20.00 for TV (full fibre 150 essentials) so £49.99 per month. I even agreed to an extra £5 per month for sky cinema, sports and HD. I ...

Resolved! Pay as you go receipt/invoice

Hi, I'm after receipts for my top-ups on my data only pay as you go sim. I've seen the previous answers to this question but when I called customer services they said it couldn't be done. The support rep was transferred from sales 2 weeks ago so i su...

pwpit by Visitor
  • 5335 Views
  • 13 replies
  • 1 Helpful

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