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Community Activity

Coverage in Stanley

Update: 19 January 2024 Over the past month, our engineers have accessed the area and completed designs and surveys of the area and submitted these to the site provider for approval. Pending a positive outcome from the surveys and designs, we will be...

Leanne_T by EE Community Support Team
  • 2200 Views
  • 22 replies
  • 11 Helpful

Sim not provisioned

Got my sim with my phone contract and I put in into the phone, the sim is not registered 24 hours after I first put it in. I have tried all the EE recommendations but none helped. I cannot call or text and no one can to me. I dont know how to use the...

mik0_ by Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

I can't make a call out and I'm abroad HELP?

I am currently in Tobago and I have a few calls to make and I'm being told by an automated voice that there's restricted calls by the OWNER which is ME and I can't call out! HELP! I need to make some calls to the UK 

Overcharged

Hey I don’t know if this is normal but I have an iPhone 12 with unlimited calls and texts but 120g but from last month they’ve put the gigs up to unlimited because I ordered a broadband . I took my phone contract out October 2022 and it cost me then ...

Signal difficulties

Hello,Anyone got any advice regarding signal issues. I have had very poor signal since phone contract commenced Jan 2023. Despite numerous contacts with EE they say I have good/excellent signal in my area but I usually have zero-1 bars. I frequently ...

Mel1407 by Investigator
  • 13 Views
  • 1 replies
  • 0 Helpful

Resolved! BT broadband full WiFi transfer to EE 1.6gbps

BT broadband to EE 1.6gbpsWhat a pain it has been to switch over to EE to get new router and faster speeds. Initially I was told they can order the 1.6gbps broadband from EE as I had by complete WiFi and i agreed only then after the phone call ended ...

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