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iphone pro max order -

tracyjh421
Visitor

ordered new phone 15/9 - not delivery date confirmed or any update?

 

its a present for bday so really need ETA!

 

9 REPLIES 9
Linzi_H
EE Community Support Team

Hi @tracyjh421 

Welcome to the Community.

I know how eager you'll be to receive your order, especially if it's for a birthday present. 

If you let me know the colour and memory size you've chosen, I will be able to double check the stock for you, along with the approximate wait times.

Once stock is assigned to your order, you will receive further updates. From there, DPD will then reach out directly and let you know your delivery date and timeslot. One of the easiest ways to track this will be using the DPD app. 

Linzi 

Hi could you please let me know the wait times for a iphone17 pro max cosmic orange 256gb ordered on the 12th september didnt get ordered until 4pm as your system crashed had to wait 3 hours haha 

Ali_A
EE Community Support Team

Hi @Lozboz3 

iPhone 17 Pro Max 256GB Cosmic Orange ordered after 3pm on the 12th September had a delivery guidance of "Available to order (Expect despatch within 21 days)". 

If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

Hope this helps! 😊

Ali 

Lewis115
Established Contributor
Established Contributor

Hi I ordered 17PM 256 deep blue on the 16th at about 5PM what was the wait time then please 

jones2299
Established Contributor
Established Contributor

I ordered mine on 13th and haven’t had it yet but they were saying anyone that order after the 14th is expected to wait 21-28+ days 

Nathh94
Visitor

i ordered mine on the 12th at 4pm and atill havent had mine yet so clearly EE have stock issues 

Ali_A
EE Community Support Team

@Lewis115 

For iPhone 17 Pro Max 256GB Deep Blue ordered on the 16th - Expect despatch within 21 days. 

Ali 

Hi, I ordered my iPhone 17 PM 256 on the 18th Sept at around 9AM do you have any info on what the wait time for that may be? Thanks.

Christopher_G
EE Community Support Team

Hi @JPotter98 

All three colour variants of the iPhone 16 Pro Max 256GB currently have an estimated delivery guidance of 'within 28 days'.

The orders will be cleared on a first come, first served basis, clearing orders from oldest to newest. DPD will be in touch with you when it's ready to be delivered.

Thanks for your patience so far.

Chris