ipad locked - daugheter forgotten passcode

dean1974
Visitor

‎27-11-2024 09:48 AM

hello i hope someone can help? my daughter has locked herself out of her apple ipad and cannot remember her passcode? does anyone have any advice about how to access this? can ee help? i know i can factor reset but she doesnt want to lose the information on her ipad - please can someone help? 

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2 REPLIES 2
garetc
Scholarly Contributor
Scholarly Contributor

‎27-11-2024 11:41 AM

There's no way around it, she will need to factory reset the iPad.

https://support.apple.com/en-gb/119858

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Minkey1
Star Contributor
Star Contributor

‎27-11-2024 11:43 AM

Hope her stuff was backed up to the Cloud.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
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