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ipad locked - daugheter forgotten passcode

dean1974
Visitor

hello i hope someone can help? my daughter has locked herself out of her apple ipad and cannot remember her passcode? does anyone have any advice about how to access this? can ee help? i know i can factor reset but she doesnt want to lose the information on her ipad - please can someone help? 

2 REPLIES 2
garetc
Prodigious Contributor
Prodigious Contributor

There's no way around it, she will need to factory reset the iPad.

https://support.apple.com/en-gb/119858

Minkey1
Star Contributor
Star Contributor

Hope her stuff was backed up to the Cloud.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K