iPhone 17 Pro and Pro max Pre order Thread / that time of the year again.

King-Boss
Established Contributor
Established Contributor

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.

lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏 

2,165 REPLIES 2,165
maxon_uk
Established Contributor
Established Contributor

Can’t see your screenshot. 

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Shannon_X
Valued Contributor
Valued Contributor

I asked for information over live chat, and he said I will find out on release day

amazing help 

JacobLukas
Visitor

Every year, EE’s service gets worse. I ordered my phone on a Friday, and the website kept glitching with a 404 error. I had to go through chat, which took over three hours (5/6 hours total). All I got was a message from customer service saying it had been ordered, but I haven’t received an order confirmation or any status updates. I can’t even see any proof that it’s been ordered on the account, so I just have to hope it magically shows up without any insight into the order details. When I rang EE, they said they could see it in the system but couldn’t resend the order confirmation or provide any other updates. They did say it was supposed to arrive tomorrow, but after reading these comments, I doubt I’ll get it for at least the next month. 

jones2299
Established Contributor
Established Contributor

Crap isn’t it, I got this just now from a guide: 

Thu, 18 Sep 2025 15:01:28) EE : Thank you for your patience, I have checked with the dedicated team and your order has been processed. I have marked your order as Priority, Your order would be dispatched by tommorow as delivery will be started by tommorow, and You will get the tracking details by tommorow. You would be able to track the order by dpd.co.uk

probably a load of crap though 🤣

That's amazing CS! I need to arrange for someone to receive the parcel and give them the PIN. I will be at work, it's a work day! 'You will find out on release day' is not good enough!

maxon_uk
Established Contributor
Established Contributor

I was thinking the same, but because I had a bad experience two years ago… I was told to wait for DPD, and on launch day they weren’t able to deliver my new iPhone at all. After work I just popped into the EE store, and to my surprise, they already had my iPhone there. No notifications from DPD, no SMS, nothing.

IBakzz
Established Contributor
Established Contributor

they said that exact line to me about priority with another order not too long ago, what a load of waffle lol

They would not even tell me that! They basically tell me not our problem.

IBakzz
Established Contributor
Established Contributor

So did you originally order for collection in store or delivery to your home?

JWBall
Valued Contributor
Valued Contributor

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