09-09-2025 06:40 PM
Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.
lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏
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18-09-2025 03:34 PM
Can’t see your screenshot.
18-09-2025 03:36 PM
I asked for information over live chat, and he said I will find out on release day
amazing help
18-09-2025 03:37 PM
Every year, EE’s service gets worse. I ordered my phone on a Friday, and the website kept glitching with a 404 error. I had to go through chat, which took over three hours (5/6 hours total). All I got was a message from customer service saying it had been ordered, but I haven’t received an order confirmation or any status updates. I can’t even see any proof that it’s been ordered on the account, so I just have to hope it magically shows up without any insight into the order details. When I rang EE, they said they could see it in the system but couldn’t resend the order confirmation or provide any other updates. They did say it was supposed to arrive tomorrow, but after reading these comments, I doubt I’ll get it for at least the next month.
18-09-2025 03:40 PM
Crap isn’t it, I got this just now from a guide:
Thu, 18 Sep 2025 15:01:28) EE : Thank you for your patience, I have checked with the dedicated team and your order has been processed. I have marked your order as Priority, Your order would be dispatched by tommorow as delivery will be started by tommorow, and You will get the tracking details by tommorow. You would be able to track the order by dpd.co.uk
probably a load of crap though 🤣
18-09-2025 03:40 PM
That's amazing CS! I need to arrange for someone to receive the parcel and give them the PIN. I will be at work, it's a work day! 'You will find out on release day' is not good enough!
18-09-2025 03:42 PM
I was thinking the same, but because I had a bad experience two years ago… I was told to wait for DPD, and on launch day they weren’t able to deliver my new iPhone at all. After work I just popped into the EE store, and to my surprise, they already had my iPhone there. No notifications from DPD, no SMS, nothing.
18-09-2025 03:42 PM
they said that exact line to me about priority with another order not too long ago, what a load of waffle lol
18-09-2025 03:43 PM
They would not even tell me that! They basically tell me not our problem.
18-09-2025 03:43 PM
So did you originally order for collection in store or delivery to your home?
18-09-2025 03:49 PM