For the sheer fact I’ve had several advisers guarantee it was done on a first come, first served basis, several times lied to about the actual status of my order. Told it was guaranteed to be delivered on the 19th (by one adviser the 12th, one adviser on the 18th who apparently had access to see that I never made the initial batch) then suddenly switched to delivered by the 26th, dispatched by the 26th and the only honest/decent adviser I’ve actually had to state there’s been delays and that it possibly won’t actually be here till the 10th but even then they don’t guarantee it will be then.
So yeah when there’s lie after lie, with them guaranteeing something they clearly cannot offer and not any honesty about it then absolutely, especially considering I’ve worked with other competitors, that if several advisers had f’d up with these guarantees several times, then the same way I’m asking for compensation for the inconvenience is the same way they would have done and still do.
It’s not that hard to work in this industry and be honest about a situation you have 0 control over, but continually leading customers on with false information isn’t sufficient.
But that said, I’ve had the money given to cancel my contract with EE that I currently had whilst waiting and went elsewhere in the end, with the ability to fully track my order. So best of luck to you and the others that are waiting 👍🏽
