09-09-2025 06:40 PM
Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch, as you all know the apple event is going on live right now and they are presenting the new iPhones and Apple Watches, I have made this thread so everyone can be updated on every single information for the upcoming days, so follow this thread and keep updated, I received a lot of views last year on my previous thread that was viewed more than 1.65000 views thank you for your support and love.
lets make it again an great year and keep posted please, keep this thread running guys. Thanks 🙏
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18-09-2025 08:25 PM
Just that I was very disappointed with the lack of communication from them selfs after my order was placed and that I would expect more from a company as big as EE to keep their customers updated every step of the way and to not just leave them in the dark not knowing what’s going on, that was it I wasn’t rude nor did I swear on the phone, I work in retail my self so I know the person in the end of the phone has nothing to do with the issue I’m facing so it wouldn’t be right to take it out on them.
18-09-2025 08:29 PM
I have, although I probably got lucky with my order. Someone posted that the watches were up to preorder on the Thursday the 11th. So i phoned them up around half 11, and nabbed one. Had my text from DPD around half 8 this morning and received an email from EE to confirm it had been dispatched at 5 this afternoon.
18-09-2025 08:30 PM
Lucky, I ordered the same as u but the 512 not the 256. But in the Tuesday And heard nothing.
18-09-2025 08:32 PM
Yep still says the same message as earlier, I haven’t received any communication from them saying they have or are going to cancel my account. Just though I would log back in to check if the status had magically changed after my call and was greeted with that message.
18-09-2025 08:32 PM
I ordered the exact same as u even the 512, and heard nothing at all the tracker page still says awaiting confirmation
18-09-2025 08:33 PM
Yeh most would go for the Max.
Yep, size most certainly matters ahah
18-09-2025 08:34 PM
So… 20:33 the night before launch day. Still no correspondence from EE or DPD
Just spoken to a guide and he has said “Yes, I can see the order was placed, and you will most probably receive the device on the date of launch. ”
Hmmmm!…. Let’s see
18-09-2025 08:35 PM
Just spoke to ee over the phone and he quite literally just explained that it’s just a matter of whether my order gets picked and just to wait a few days because I called in the first place to ask about why I didn’t receive a confirmation email and only the thank you for the order email,
i guess It’s just a waiting game now not much more that can be done, they’re most likely overwhelmed with the sheer amount of orders which I guess shouldn’t really be happening for a company as big as EE and I’ve been with them several years. I’m more or less just mad that I never received any ordered or communication this entire time since ordering, as I told the guy on the phone I just wanted some communication or confirmation at the very least.
18-09-2025 08:36 PM
Yeah. I went to live chat as well. They said i would definitely receive tomorrow. Not really sure if i believe it though! I’ve not seen anyone else waiting on a 1TB either which until today was saying ‘Delivery on Launch Day’.
18-09-2025 08:37 PM
I kept getting told the same but I highly doubt I’ll receive it