iPhone 16+ white, 128GB

AndyL71 · ‎08-11-2025

I have taken a new connection with the iPhone 16+ white, 128GB. It's on back order can you please advise on the delivery time scale.

Linzi_H · ‎09-11-2025

Hi @AndyL71

For the iPhone 16 Plus 5G 128GB White, the current expected dispatch time is 14 days. Once stock is allocated to your order, further updates will follow. As @Northerner has mentioned above, the DPD app is going to be best for keeping an eye on any movement, including DPD setting your timeslot and delivery date.

Linzi

View solution in original post

Northerner · ‎08-11-2025

Hi @AndyL71

You'll need to check EE order tracking: https://ee.co.uk/help/orders

I would suggest downloading the DPD app as well.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

AndyL71 · ‎08-11-2025

Thank you, but I want to no the out look on getting stock to allow my order sent. I can't track something on back order that had not been shipped.

Linzi_H · ‎09-11-2025

Hi @AndyL71

For the iPhone 16 Plus 5G 128GB White, the current expected dispatch time is 14 days. Once stock is allocated to your order, further updates will follow. As @Northerner has mentioned above, the DPD app is going to be best for keeping an eye on any movement, including DPD setting your timeslot and delivery date.

Linzi