This is not true, as a flex plan if a different type of credit agreement because it’s basically a loan on the phone. And then a standard contract agreement for the sim. (I use to work for o2) EE is clearly pushing people to do this as when my friend was upgrading in store they strongly advised he do the flex one. My friend said no and they did. The standard upgrade anytime contact on a 24m basis with upgrade after 12.
I have also upgraded mine and my partners phone over the phone. Fee waived after explaining what happened last year and he asked if I wanted to go onto a flex plan and I said no for both phones.
he stated 2 contracts. 24m upgrade anytime plans. They still have to offer you this as standard. Just like o2 still have basic contracts. They just don’t sell them as main stream anymore.
flex contracts are okay, but EE have control over trade in value every year. So if you want to upgrade anytime. Your trade in value has to be that or more that what you owe back in the phone. Which wouldn’t then not always be the case and you still have to pay to upgrade.
so yes. Anytime upgrade does still exist. 3 phones have been done on it this year. All without issue
