12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
01-10-2024 02:48 PM
Be grateful you lucky bar steward 🤣
mine is fully out of stock and earliest dispite being ordered on the 13 th sept won’t be arriving until the earliest 10th oct if then🤬🤬🤬🤬🤬
01-10-2024 02:48 PM
Finally got my 16 PM 256 BT delivered. Also got the free Case and Screen Protector without the insurance and a 10 pounds voucher code for the EE store.
Good Luck everyone else. Until next year, over and out.
01-10-2024 03:13 PM
Pre ordered 16 pro max 256gb DT and it finally got delivered today!!
01-10-2024 03:14 PM
HERE WE GO!!
16 Pro Max, Black Titanium 256GB ordered on 19 September, now got a text from DPD saying they are expecting my parcel. I am hoping this means it might arrive tomorrow.
Good luck all, enjoy your devices when they eventually arrive.
01-10-2024 04:22 PM
Oh ok I ordered mine in the morning on the 20th I also got an email saying my order was on track but I still haven’t received an expected delivery time hopefully it’s soon though.
01-10-2024 04:38 PM
Have you had any further updates, I have exactly the same message!!
I want to speak to somebody but its nigh on impossible.
01-10-2024 04:44 PM - edited 01-10-2024 04:48 PM
It’s a waste of time tbh I am astounded how bad customer service is …….i feel like giving up
28 days wait for a phone that was confirmed on preorder day to arrive on Friday launch date but still doesn’t have a confirmed date of delivery 🤬🤬🤬🤬🤬
01-10-2024 08:12 PM
My tracking has now updated to this “
There's lots you can do in the meantime, including backing up your old device. Check out our guides at EE Help.”
but still on awaiting confirmation feel like I’m being fobbed off a bit now 😂😂😂
01-10-2024 08:19 PM
@ee thisnis an absolute joke you knew from past years about not having enough stock but yet you do the same crap every year you don't up date us you leave us the customer in limbo still waiting before launch day and guess what still no phone no update nothing I hope you will be giving customers something as a sorry I'm sick of the false promises and fake talk to get us to order when you knew U wouldn't have the stock but still promised us that we would have on release date I've even been part charge for a phone I do not even have yet this network is a joke fix your ways or your gonna lose a hell of alot of customers. Or don't you care about us and only care about boosting Ur sales and grabbing people money.
01-10-2024 08:35 PM
Mine was ordered on preorder date and 3 wks later I still haven’t received it 10 October is now date I have been given…….am I a happy bunny
absolutely not