12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
23-09-2024 05:45 PM
I’m still getting error: “Sorry, we can't show your order details right now”. Tried email and mobile number. EE chat said it’s definitely ordered and to wait but still got nothing.
Pre ordered at 13:09 on Friday 13th PM 256 black.
Even just an update on the tracker would be nice.
23-09-2024 05:46 PM
Adding zeros to the end of both our orders you are 101,000 behind me. Obviously not all iPhones and some will be simply PAYG top ups etc, however it makes a mockery of things if you ordered three days after me and are being given an expected date of a week before me.
This is the type of crap that went on last year.
23-09-2024 05:48 PM
You need to ring up, I have rang up to see what was happening as I pre ordered on Friday the 13th and basically they couldn’t find my order. I had to go through the process all again to upgrade even though I had an order confirmation.
23-09-2024 05:50 PM
My first time ever pre ordering around the launch of an iphone. I ordered the 16 pro max in black titanium on Sunday 15th and order was completed by 10:15am and had the email confirmation straight away. 004094 and current expected delivery 4th - 8th October. Hoping it will be sooner like this week perhaps but havent got my hopes up 😕
23-09-2024 05:52 PM
I would be ringing them as I got an order confirmation on Friday the 13th and when I’ve rang up they coudnt see my order. They passed me over to somebody else and she said she has my order. Then she started asking me what phone I wanted and basically had to go through the whole upgrade process again. Blatantly lying that they had my order.
23-09-2024 06:41 PM
It is an iPhone not a watch…….not that I ordered a watch bye the way and delivery dates are correct
23-09-2024 07:05 PM
My order number is 004090 so I am a few before you my delivery date as I have said before is 27-1st so you should be pretty close behind me
23-09-2024 07:10 PM
I ordered on the 19th with order no 004100.
I was told on the phone when I ordered it that it’ll come by Monday (today). It’s showing expected delivery 4th-8th October on the tracking.
i contacted them again and they told me that the tracking information is wrong and my phone will be dispatched within 24 hours so that says Wednesday delivery to me
23-09-2024 07:14 PM
No iPhone double checked
23-09-2024 07:17 PM
I ordered on the 17th and have order number 4098 and mine is expected 4th-8th October so I hope it’s the same case for me and it comes Wednesday fingers crossed