12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
20-09-2024 03:49 PM - edited 20-09-2024 03:50 PM
Just come home to find two packages from EE! Opened them both, lo and behold I now have two new iPhone 16 Pro’s in my possession! Currently on to customer services to find out how to return one of them.
20-09-2024 03:53 PM
I also ordered on the 13th with it saying delivery on launch day.
Spoken to EE today to be told all pro max iPhones take up to 28 days for delivery due to high demand and stock. What was the point in pre ordering then.. not impressed
20-09-2024 03:54 PM
Yes same here.
20-09-2024 03:55 PM
It’s disgusting it really is.
20-09-2024 03:59 PM
Yes, it will automatically pop up on dpd, you do not need a reference number, it automatically appears when your ee order is picked up
20-09-2024 04:01 PM
That’s strange, I was on the priority list for some reason so that may be why I got it today. Apparently if you’ve been a loyal customer with ee you get out on a priority list so every time there is a pre order the priority people get their phones sent out first
20-09-2024 04:02 PM
It automatically pops up on dpd once your item has been collected from the ee warehouse
20-09-2024 04:09 PM
20-09-2024 04:09 PM
Well, the tech support drone has informed me, despite taking my additional money for the upfront cost, issuing me with a confirmation email, my phone wasn't ordered.
20-09-2024 04:10 PM
Same thing with me!
I pre-ordered for launch day. I literally checked a day later and it was still "for launch day" delivery.
I don't see why they'd lie blatantly like that. At least be honest if it's gonna be late.