Seems people are blaming EE for the stock issue, it literally comes in from Ireland to DPD to a secure facility, I believe Apple produce the colours on a basis of what was sold last year so if black was least popular they would withhold black pending sales, same goes for other colours, it’s a huge huge logistical challenge for Apple and networks these last few weeks, the chips the iPhone run off are not in a unlimited supply they use as of when they have orders and predicted sales, Gold used to be on the XS max but i believe it’s not as popular as apple had hoped, I reckon white will come out on top this year, but phoning CS agents could help as sometimes there’s system glitches and nothing shows up, EE can see more than what we can, even ask for the consignment number, it’s unfortunate people are not receiving their shiny new phones today I do advise phone EE if you ordered and confirmed before 2PM on the 13th indeed you should complain and ask why, I also don’t think it’s a case of EE giving customers with the more devices and costly price plans the bump up the ladder, it’s literally a first come first serve basis, I also strongly advise asking to speak to an agent who has not come from BT as they are utterly turning up the panic by giving false, misinformation and lead times EE agents are the best they have dealt with this before not BT agents who came and joined them when they merged
all the best with your new phones and I hope everyone eventually gets their chosen device promptly
