12-09-2024 06:08 AM - edited 12-09-2024 06:16 AM
Hello Again.
After last years MONUMENTAL thread became the second most popular thread on the entire website, (Over 400k views & 6k replies) I thought I'd make another for this years iPhone release.
Just like last year let's use this thread purely for Tracking Preorders and any related discussion around it.
You can find a general discussion thread here: https://community.ee.co.uk/t5/Orders/Iphone-16-pro-16-pro-max-pre-order-thread-that-time-of-the-year...
Last year was a mess for EE, Let's hope things are different this year.
Solved! See the answer below or view the solution in context.
13-09-2024 01:42 PM
Same with me too - my upgrade date is 22nd September when my iPhone 15 was delivered - agent claimed there is nothing they can do
13-09-2024 01:43 PM - edited 13-09-2024 01:45 PM
Super smooth process (in comparison to previous years) - though the website was quite unresponsive when presented with the different plans - clicked Continue with no indication as to what was happening until I saw the basket had been filled. I clicked the basket icon and found the order ready to go to checkout. Checked out without any hassles, and consequently had to speak to an EE operator because it was an Anytime Upgrade order. Once all those details were checked, order was placed and expect delivery on launch day. Allegedly 😉
13-09-2024 01:45 PM
How long did you have to wait to speak to someone? After an oddly seamless online order, I have been on hold for 34 minutes to the number it asked me to call
13-09-2024 01:58 PM
Just got my confirmation email, hope you have too.
13-09-2024 01:59 PM
Hey, great just ordered got the xko order number and need to contact them 🙄
13-09-2024 02:01 PM - edited 13-09-2024 02:04 PM
Upgraded! (Via Phone)
16 Pro Max in Black Titanium on track for release day!
Was absolutely smooth sailing this year! Very happy with EE!
My contract price has only increased by 75p and they waived the £100 upgrade fee!
The agent also told me that my Plan includes Anytime Upgrade for next year since it's not a flex plan!
13-09-2024 02:03 PM
I could do with an example order number to make sure the format is the same as last year
13-09-2024 02:04 PM
@Equil wrote:Upgraded!
16 Pro Max in Black Titanium on track for release day!
Was absolutely smooth sailing this year! Very happy with EE!
My contract price has only increased by 75p and they waived the £100 upgrade fee!
The agent also told me that my Plan includes Anytime Upgrade for next year since it's not a flex plan!
good luck with that..
13-09-2024 02:05 PM
What do you mean? I've received my order confirmation with all those details being confirmed so it's in Black & White.
13-09-2024 02:08 PM
Perhaps he meant about the Anytime Upgrade since that's no longer an option on any new plans. It stopped on 28th August.