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Community Activity
Apple add on 3month free - can you use the offer twice?
Hi - I used the 3month free apple tv add on last year, and have continued to subscribe via my ee account. The add on has come back on my account, and it looks like I can use it again, but I don't want to cause any billing problems, or end up subscrib...
ee4g mobile router
Hello. I have a 4g mobile ee router that shows the supply as normal... ie the aqua light stays on ...but there is no connection to my laptop. It does this 'shutting down' at least every 24 hours. I have to restart it every time. I have complained abo...
Charges for roaming
HelooI have got charged extra charges when I spoke to them they said it is the roaming charges for answering the call from other country. I have opted out from international calling if that is the case I should not get any incoming calls as well. I a...
Inernet ,i dont have full access to my apps on this device for some reason . Yes
Hello, yesterday, I called to have a restriction lifted on my other phone I was spoken to a simple task. At a very important meeting via WhatsApp on this phone, which is there working on all my apps, no Facebook, no, what's that no Instagram? No Gmai...
EE broadband is not blocking adult sites
Hi, I have recently noticed that EE broadband is not blocking adult websites. I have tried turning the safe search on and off as well as rebooting the router. I had a similar issue with Virgin Media in the past and a router reboot fixed it. I have se...
Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?
I transferred one my numbers to EE from BT on 9th December, at the time I explained that it would need to be used in the EU in March for about 16 days. I was advised about the daily rate (£2.47), but that a monthly Roam Travel Pass for £25 would be m...
Complaints at a dead end with no care from EE
This is a last gasp attempt at maybe getting help or some direction. I’ve been with BT for years and kept being asked to move to EE. So after a number of email exchanges with a customer adviser I took out a BB, TNT sports, landline and 2x EE one sims...
Sony D charges to my EE account not mine
I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...
New sim for gates
Hi - Renewing a BT broadband and sim only contract recently, they 'transferred' me to EE for a sim card which we use for our gates. Kept the old number but having a few issues which hopefully we can sort out. A couple of questions: -1. Other communit...
EE TV Pro box 1080p question.
Hi All. I have just cancelled SKY Q for EE TV and 500mb Broadband due to only really watching freeview and sports channels and EE being much cheaper. Upon installing the EE Pro box I found the picture nowhere near as clear or vivid as SKY. I had both...
