15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
27-09-2023 11:34 AM
Just got this message
15 Pro Max in Natural Titanium 512gb
Ordered launch day however due to the problems I only got a call 2 days after confirming details and doing the new screen share confirmation and signing thing.
Can you guys help me with understanding what this message means, I still can’t track!
27-09-2023 11:37 AM
003310 - White Titanium Pro Max 512 - confirmed on Sunday 17th
27-09-2023 11:37 AM
How odd, I wonder why you got a 0033 but I haven't yet, I ordered the night before you
27-09-2023 11:40 AM
Order 003308****
Order & Confirmed email receive 9:01am 16th. No updates since! Like everyone else - advised will be delivered for launch day! Become a headache chasing so will give it till my next bill date. If not received by then cancel my order and keep my 14 PM, pay it off next year and sell privately to put towards next device and order direct from Apple!
27-09-2023 11:41 AM
I ordered the exact same and I got the same text too. I also can’t find any documents, and EE ignored me when I asked about it.
27-09-2023 11:43 AM
I must admit I feel I’ll do the same.
I wasn’t hugely hyped for this release but the battery on my 13 PM is knackered and the price for a new phone was agreeable.
Now the behaviour of EE and their downright dishonesty has taken over any hype I had and I’m inclined to cancel and just get a battery replacement.
Only thing is I don’t dare have my order go to any of you b*stards - wait your turn! Haha. /s
27-09-2023 11:45 AM
hi I was quoted dispatch within 7 days for my 15pro white 128gb but online has since changed to 21 days will I be given first come first served as quoted 7 days?
27-09-2023 11:45 AM
Your welcome
27-09-2023 11:46 AM
At the moment it's anyone's guess...when did you order?
27-09-2023 11:47 AM
Only Monday, late to the party this year 🙂