iPhone 15 & 15 Pro Preorder Tracking Thread

[Equil]

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

[cznove]

Was it as simple as just ringing them and requesting the device in a different colour?

[bazza12]

👍 it’s fine lol I may get it soon I hope 😂😂

[trmin343]

i was originally going to just ask for a update and a 0033 tracking numnber but they couldn;t give me any details on my orignal order from the 24th which was a pro max black 256gb,

i was speaking to the upgrades team and they infomred me that all iphone 15 pro small size was avaible so i asked about the blue 512gb andit was the only pro max they had with delivery in 7 days on his system. but on the website it said within 3 days.

he canclled my earleir pre order and put in a order for the blue 512gb . i was expecting it next week but about 2 hours later i got a dpd text then a series of texts from aimee about my new plan.

a few other people also on this thread have done the same and we got our 512gb very quickly and we had a trqacable 0033 number which helped me keep a bit faith in ee.

i hope this helps

[cznove]

I'm not sure if I should just wait it out as it's been three weeks already or ring and make the swap, what's waiting another two months for a phone aye? 🤣

[Schoeyy]

Not a problem!
Spreadsheet can be found HERE!
There is a link on the sheet where you can add to the sheet, please only add once, and remember to change your delivered from No to Yes on the final sheet when your phone arrives 🙂 

[trmin343]

hehe.

it wasn't the wait that bothered me. in this tech digital age making a order online and not being able to track it. in your account or from a tracking number etc. really got to me a iphone isn;t a cheap purchase for anyone.

i would of stayed with my orignal order if it wasn't for that fact and every time i rang them  just got the order is in system but cant tell you more.

me upgrading to this phone when i did sorted out my issues and im happy i did. but i do hope you get your phone soon though 

[cznove]

Yeah that's my issue, I speak to CS and they're like "yeah we have your order but we can't give you anymore information" which isn't exactly their fault but at the same time, if I placed an order THROUGH THE APP why cant I track that order through the app without a tracking number or anything like that?

[Madu1611]

Pre ordered PM 256gb WT on 1st of Oct. Order number - 0033454***

[Customer1985]

At this point we should just wait it out. I'm getting NT to match my Ultra watch and MacBook Pro. I do just wish I had at least a text telling me something helpful rather then emails saying on track. 

[Issolarian]

Nah mate. I did all the process over call on release day and here I am still waiting for this st*pid phone