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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Hayleylouise11
Established Contributor
Established Contributor

Latest they should be calling me back is Thursday according to their site. If I’ve heard nothing by Saturday I’ll be calling them again and asking to escalate my complaint. I completely appreciate that some of this is out of their hands, but there is no excuse for shoddy customer service and lack of updates to their customers, regardless on what’s going on. 

donkey172
Established Contributor
Established Contributor

It just says "We've received your order details, but have not yet received your parcel" 😞

donkey172
Poppy2401
Established Contributor
Established Contributor

The DPD notifications are starting early today! How exciting 

Is your contract started already? Mine started

bazza12
Established Contributor
Established Contributor

What colour and storage did I go for if u don’t mind me asking plz 

oblivion1337
Established Contributor
Established Contributor

I just upgraded for morning delivery and not patient any longer.  😅😂

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mlml12345
Established Contributor
Established Contributor

You'll get tomorrow mate

What's the usual case for delivery if I don't pay extra for a slot, is it still next day?

Mine is showing as 'Parcel collected from sender' since 10am this morning.

donkey172
Established Contributor
Established Contributor

I've just done the same... between 8am and 12pm 🤣

donkey172
oblivion1337
Established Contributor
Established Contributor

I guess you should wait not spending any cents. DPD delivers next day usually once they receive parcel.

I just went over my head as I still have yet to receive that status and unsure how many set to deliver in front of me.