15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
30-09-2023 06:56 PM
i don't normally get the iphone on release day i wish i waited god knows what they are doing at ee the most compensation i got from ee was £10
30-09-2023 06:58 PM
Yeah I never got the every 7 days update, just a message on the 21st saying the below but not sure if there are differences if someone is upgrading, purchasing, etc
Hi from EE. We just want to let you know that everything is on track with your order for your iPhone 15 Pro Max, and it should be delivered in the timeframe you were given when you placed your order. We are working hard to get your iPhone 15 Pro Max to you as soon as possible, and there is no need to call us to get an update on its progress. We will be in touch with further updates before we despatch your phone.
30-09-2023 06:58 PM - edited 30-09-2023 07:05 PM
Those receiving updates like me will surely fuming coming Monday and week ahead.
I like one of the forum mate's words. "Positivity with disappointment or pessimistic with joy"
Some of those received are 256GB NT, Black, White. (I.e. in order of highest volume based on this group pie chart)
I can foresee some good news are 512GB which is not that of high order volume.
Still regretting for ordering base model. 😞
Weekly 7 days update:
30-09-2023 07:03 PM
I’m surprised so many people actually go for the base 256gb tbh.. I don’t have alot saved on my device and my 14PM is currently at 233gb used.. I always go for the 512gb. No need for 1TB on my phone my iPad Pro 2022 12.9” is 1TB tho.
30-09-2023 07:32 PM
Hi all - what's the email people are talking about saying "good news your order is coming soon"?
I got my 256gb NT Pr
30-09-2023 07:36 PM - edited 30-09-2023 07:38 PM
I never even got email… It just appeared on tracking and I also got text message today…
It says :
“””
Good news. Your order is coming soon!
We'll let you know when your new iPhone 15 Pro Max 256GB Natural Titanium is on it's way to you. There's lots you can do in the meantime, including backing up your old device. Check out our guides at EE HELP.
”””
What ever this means I am trying to be positive and hoping for next week delivery otherwise I will have to cancel due to going abroad for 3 weeks .
30-09-2023 07:39 PM
Nice to know some texts are rolling at least! I just got the order email on the day and didn’t get another text yet 😞 ordered same as you NT 256 Pro Max. What date did you order?
30-09-2023 07:44 PM - edited 30-09-2023 07:48 PM
It was on 15th .. at 19:00 … I actually managed to do it at 13:00 but I got email asking me to call them and because their systems were down they told me to call in few hours which I did and then had to re do the whole order at 19:00 and thats when I also got the confirmation of the order through text message …
I am sure we will get them eventually but I just wish they shared more solid inf about the state of the deliveries .. I don't trust anything CS says as everything they said so far turned out to be untrue.
We just have to wait 😭
30-09-2023 07:58 PM
Hi all.
Been following this thread since it started. Ordered my Blue 256 PM on the 18th. Confirmation email with xo number came that day. No further emails only the standard text we all received. CS said wait 28 days. I just resigned myself to waiting.
Package came yesterday morning no texts or nothing, rights out the ‘Blue’. Thanks EE
30-09-2023 08:22 PM
Congratulations and thank you for updating us