15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
28-09-2023 02:15 PM
would also like too add that the tracking page still says order confirmed, no dispatch notification nothing, and nothing from EE either
28-09-2023 02:15 PM
They’re literally just saying that to get rid of you and try to put you off getting back in touch any time soon - it’s totally meaningless.
28-09-2023 02:18 PM
28-09-2023 02:28 PM
Just got my DPD notification and PIN. ‘We’re expecting your parcel from EE, you’ll need this PIN…’🤞🏿
28-09-2023 02:30 PM
What model/colour/storage if you don't mind me asking
28-09-2023 02:30 PM
I’m going to hazard a guess it’s blue….
28-09-2023 02:34 PM
Also just got the DPD notification. Ordered PM blue 256 on the 18th.
28-09-2023 02:42 PM
Ordered the same device on release day, received sweet FA from EE. Brilliant, glad yours is coming though. Just a **bleep** show
28-09-2023 02:49 PM
It was an anytime upgrade.
28-09-2023 02:51 PM
Just got my DPD text with 4 digit PIN, parcel showing as collect from sender but nothing from EE.
Ordered PM 256 Blue @ 9am 16th with email confirmed order, after having issues with preorder on 15th due to the EE system crash.
Hope you all start seeing some movement soon.