Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

‎15-09-2023 07:05 PM

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Pmunday77
Explorer

‎22-09-2023 06:01 PM

I had a chat this morning with EE as I was told that iphone15 pro max  would be delivered today and never received anything from DPD.  They said that my phone will be delivered in 3 weeks as I fell short of the first batch. I pre ordered it at 1pm on the Friday the 15th so can’t see how I wasn’t in the first batch.  But they said that the sales person didn’t put my order though till late Friday nite. So I’m going to forget about my order till I receive a message from DPD to say they have received my order. Hope you all get it sorted and have your phones soon. 

0 Helpful
ChrisH23
Investigator
Investigator

‎22-09-2023 06:04 PM

It's not about having to wait 7 days, it's about honesty and honest people don't like to be messed around. If there were almost 50 in stock as my order went in, there should have been 1 allocated to me. If not then just tell me the truth and I'll not have to chase them around for info.

cgs101
Established Contributor
Established Contributor
In response to rhysster974

‎22-09-2023 06:05 PM

I hope you’re right but according to the experiences shared here I now think that the updates from EE and DPD don’t actually mean anything?  

0 Helpful
shawnyboy
Established Contributor
Established Contributor
In response to DebNDan

‎22-09-2023 06:06 PM

Imagine calling others stupid, and then finishing a sentence with “simples”. You have to be 18 to order a contract so not sure why a 13 year old is chiming in 🤣
0 Helpful
Fhw2023
Investigator
Investigator

‎22-09-2023 06:14 PM

I think that probably when EE promised delivery today they meant it . 

As  it would be pretty stupid to promise something that they new wasn’t going to happen 


It would just make them look bad and cause problems with people complaining etc. 

 

I’m no expert but in my opinion I think they have just sent a lot less stock than they had anticipated or had been promised by apple for the launch . 

So can’t meet the demand 

0 Helpful
Fhw2023
Investigator
Investigator
In response to Fhw2023

‎22-09-2023 06:15 PM

Sorry that should have said at the bottom “I think they have just been sent …”

0 Helpful
Roscoe9
Established Contributor
Established Contributor
In response to marc00s

‎22-09-2023 06:17 PM

Genuinely chuffed for you.  This is the frustrating thing, I ordered the same phone at the same time but my confirmation was sent Friday evening at 6.30pm. Makes the first come first serve statement from EE complete BS!

0 Helpful
Peterldavey
Established Contributor
Established Contributor
In response to smithington1996

‎22-09-2023 06:22 PM

This is fair and reasonable, I am going to do the same. Did you go thru Cs or did you raise a complaint by using the online form? 

0 Helpful
Kon_
Contributor
Contributor
In response to ricardochoa

‎22-09-2023 06:23 PM

@ricardochoa I've honestly just given up. This whole experience is a put me off completely. 
Then add the fact that EE are charging extortionate prices. 

0 Helpful
shawnyboy
Established Contributor
Established Contributor
In response to Kon_

‎22-09-2023 06:26 PM

Sky are doing iPhone 15 PM for under £40 a month. No upfront.