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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
Achad88
Investigator
Investigator

Has anyone on here received their 15 pro max today ? 
I have read a few online posts that the pro max is delayed by 1 month, I was told I would receive on release day and I haven’t. 

rhysster974
Established Contributor
Established Contributor

Be grateful you are getting it today bud…

shawnyboy
Established Contributor
Established Contributor
they lied to you mate.

Many of us even paid for next day delivery and now being told to wait a month.

I would be happy to be getting it at all to be honest. 
Its so annoying - why did the person I spoke to lie about despatch date. Told I would receive (iPhone 15 Pro Max 256 blue) today - ordered on Tuesday. I asked several times if they were sure it would be today-as I thought it was unusual fast, expected 2 - 4 weeks delivery, he said definitely. 

Text message yesterday-delivery on track …. be nice to have a proper response. Absolute farce EE - tell people the truth 😡  not impressed at all. 

Thomo7181
Contributor
Contributor

I ordered the PM in black 256gb for store delivery.

The rep on the phone from my local store said that the standard IPhone 15 and IPhone 15 Pro was stocked fine but the larger models the 15 Plus and Pro max have got 28-day delays due to Apple not shipping enough. Exact same thing happened when I pre-ordered the 13 Pro Max and it actually took around 14 days to arrive, so expect a 2-week-ish delay, guys.

**edit: my order number is 0031

Muyiwa751
Established Contributor
Established Contributor

Just finished a live chat with EE.

This’s the latest regarding my tracking:

I checked the DPD but it hasn't shared the tracking number yet as today the delivery has started so I would request please wait for 24 hours to get the tracking confirmation from DPD

 

😞

deffcap
Investigator
Investigator

I ordered an Apple Watch Ultra as well, not heard a peep on that either. I am assuming I will be waiting a while now.

Gareth43
Problem solver
Problem solver

I got mine today from DPD but mine came from Apple and not EE this morning at 10am. 15 Pro max 

G Alston
iPhone 16 Pro Max
lucius86
Visitor

I feel for everyone in this thread. All you want is to be told the truth and set honest expectations. 

DPD have my phone, yet are stating they must keep it in their depot until the 29th under instruction from EE. To rub it in, the wife’s phone is here (ordered via Vodafone). So now it looks like I have to wait for absolutely no reason at all for my 512GB Blue PM. 

🤷‍

I’ve just contacted EE and even though I gave my pre order last Friday the day that you could preorder. I’ve now been told that I won’t be getting my iPhone 15 Pro Max any time soon because they haven’t got any left. Even though I received a this text message yesterday.  

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