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iPhone 15 & 15 Pro Preorder Tracking Thread

Equil
Established Contributor
Established Contributor

Hey Guys, 

Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking. 

I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders. 

6,035 REPLIES 6,035
carpstudy1
Investigator
Investigator

Can delivery be changed from your home address to an EE Store once you get the DPD notification?

Thank you. 

jlmorgan8
Contributor
Contributor

What's bothering me right now is that I don't even have a trackable order number, so I have no ETA whatsoever.  I ordered a black 256gb pro max on 25/09, and I know it said >28 days so I can't complain, but just an idea of when it might ship would be nice.

Estaban9
Valued Contributor
Valued Contributor

From reading this thread there appears to be little consistancy to the ordering process, even after the manic weekend of the pre order period.

I ordered on 21st and had a "Thank you for your order" email which included a order number within a few hours.

Have you rang them?

shawnyboy
Established Contributor
Established Contributor
No point ringing them (unless you’re changing order) they can’t speed anything up
Estaban9
Valued Contributor
Valued Contributor

Its just the order number he/she needs.

GillM86
Established Contributor
Established Contributor

Hi

Does anyone know if the Google spreadsheet is up to date? 

Thanks 

richardadc
Established Contributor
Established Contributor

I don’t think it is. I don’t think people are updating it when they get the phone as at least with the black version people have said here that orders come well after the order numbers on the sheet. I know at least one person has said on here that they’ve received the phone but the spreadsheet hasn’t been updated. 

I did call and they gave me an 0002 number, which doesn't seem to let me track anything.  She said there was nothing else and tracking wouldn't be possible until it dispatched.  I wonder if it's because I ordered in the app and not website or phone?

shawnyboy
Established Contributor
Established Contributor
Took me weeks to get 0033 number.

And it’s saying 30th oct at the earliest. Hasn’t moved since.

apparently the best thing to do is wait until you hear from DPD because EE tracking is very inconsistent
Mistr_ZeN
Established Contributor
Established Contributor

Same as mine. I am anticipating Wednesday for that DPD notification, but I’ll be happier if we get it tomorrow!