15-09-2023 07:05 PM
Hey Guys,
Just wanted to create a separate thread from the Discussion thread to specifically discuss EE Preorder tracking.
I think it's always helpful/reassuring to keep each other updated on the latest when it comes to this time of year, especially with EE's not-so-great track record on keeping customers informed about their preorders.
27-09-2023 07:55 PM
Same here! I sold my 13 pro max last Tuesday to Mazuma and got £565 which was more than anywhere else was offering so I sent it off last Tuesday after being promised I’d receive my phone on launch day and it’ll only be 4 days and I’ve been stuck using my old 6s ever since!
27-09-2023 08:07 PM
Just finished a live chat. The message I got from the CSA:
Thanks for confirming Mark. As I checked, the Order is still in process and awaiting despatch. As per the recent Update from Warehouse Team, there is a current waiting time of 20 days on this for Orders placed on the 18th.
The latest launched iPhone 15 Pro and Pro Max has been so hugely popular with customers, that this has led to a global shortage. We are working very closely with the manufacturer Apple to get more in stock on priority and we are trying to arrange deliveries each week. Our Warehouse Teams are fulfilling oldest orders first once we receive stock and we are doing our best to keep our customers updated regularly. I would appreciate your kind patience and understanding in this regard. You'll receive a text with the Tracking ID as soon as it is despatched from the warehouse. I'm sure it'll be at the earliest. 😞
27-09-2023 08:12 PM
I always sell my old iPhones to CEX. They would’ve given me £325 for my iPhone 13 Pro
27-09-2023 08:13 PM
28 days then 😂
27-09-2023 08:13 PM - edited 27-09-2023 08:14 PM
My 6s so light compared to the 13 pro. The battery lasts about six hours, but it’s OK to use in a pinch.
27-09-2023 08:14 PM
What grade was it?, A grade?, you had the box?, because I checked online with CEX, and they were only offering £325. B Grade though.
27-09-2023 08:16 PM
I wonder what the wait time is then for customers who placed their orders on the 16th…Thanks for sharing.
27-09-2023 08:17 PM
Blue iPhone 13 Pro 256 GB in ‘good’ condition a few scratches one small dents with box. Full working order no damage battery 85% capacity.
27-09-2023 08:18 PM
I ordered 15 Pro 25th September and they said to me the waiting time is at least 28 days.
27-09-2023 08:20 PM
I ordered the Pro Max NT 1Tb on launch day, and was still told ‘after 28 days’, then 3 to 5 days and then the order disappeared. So who knows what’s going on. I’m dying inside.