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iPhone 14 and 14 Pro Preorder tracking thread

Kyemaloy
Established Contributor
Established Contributor

‎09-09-2022 01:22 PM

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

2,555 REPLIES 2,555
Profile closed
Not applicable

‎15-09-2022 08:35 AM

I spoke to someone on live chat they said my order has been picked but not yet dispatched just waiting 

0 Helpful
Fxcksomeone
Established Contributor
Established Contributor
In response to DaKn33

‎15-09-2022 08:36 AM

Let me know what is said as mine was done the same way around the same time

0 Helpful
DrZ7
Investigator
Investigator
In response to Profile closed

‎15-09-2022 08:37 AM

How do I access live chat?

0 Helpful
DJohns93
Contributor
Contributor

‎15-09-2022 08:38 AM

Just got my dpd app notification to say delivery will be Tuesday 20th :(, still nothing from ee 

0 Helpful
_George_
Contributor
Contributor

‎15-09-2022 08:38 AM

EE & DPD just text with Dispatched confirmation 8:34. Looks like theyre starting early.

0 Helpful
Diorama42
Investigator
Investigator
In response to DrZ7

‎15-09-2022 08:38 AM

https://ee.co.uk/contact-ee/account-billing/mobile

0 Helpful
Sal09
Established Contributor
Established Contributor

‎15-09-2022 08:40 AM

EE server crashed. Cant login lol.

0 Helpful
NatashaLou6
Established Contributor
Established Contributor

‎15-09-2022 08:40 AM

I’m on 150 now and the automated voice said I would need to add the roam further benefit whereas before I could roam free so that’s a positive I guess. 

0 Helpful
lspoor
Established Contributor
Established Contributor
In response to DrZ7

‎15-09-2022 08:41 AM

Go to 'Contact EE', select the 'Account' option, then 'Mobile', and finally 'Start Conversation'

jdalton
Valued Contributor
Valued Contributor

‎15-09-2022 08:43 AM

Ordered iPhone 14 Pro Max 128GB Deep Purple

The tracking page on EE still says "Awaiting Confirmation" and I have not yet received any SMS from EE about my plan or the dispatch of my order.

However - I have opened the DPD app and it says I have a parcel from EE that has been collected and is due for delivery tomorrow (Fri 16th Sep). Also I can't seem to see my plan in MyEE at the moment - the website just errors out.

Hoping things are moving in the background.

0 Helpful