09-09-2022 01:22 PM
I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.
14-09-2022 12:59 PM - edited 14-09-2022 12:59 PM
When speaking to chat what did you say? Everytime I have spoke to them they just give me the 'first come first served' bs
14-09-2022 01:00 PM
No they aren't, lol.
14-09-2022 01:00 PM
@CharlieJE Picked means you will get DPD tracking tomorrow 99%.
Been upgrading every year and once status changes to picked you will get device as promised.
14-09-2022 01:00 PM
Chat don't know anything, I'm fairly sure they've got a document with responses to copy and paste. The guys on the phones have more knowledge than chat
14-09-2022 01:02 PM
At least the guys on chat knew my 02 order number; the phone people told me there was 'no such thing' lol.
14-09-2022 01:02 PM
@Sal09 i did it all over the text format when over the phone.
14-09-2022 01:03 PM
@Diorama42 escalate chat to supervisor and probe them lol
14-09-2022
01:03 PM
- last edited on
14-09-2022
01:14 PM
by
DanielPA
…aaaaand checked with another agent
14-09-2022 01:04 PM
This is all I keep getting... I think I might have to call them tbh
14-09-2022 01:09 PM
Have you had your text from DPD yet or any further updates?