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iPhone 14 and 14 Pro Preorder tracking thread

Kyemaloy
Established Contributor
Established Contributor

I've done this a few times and thought it would be bad to break tradition, so wanted to create a thread for people to discuss their preorders etc as we all wait for our new iPhones.

2,555 REPLIES 2,555
marc00s
Skilled Contributor
Skilled Contributor

@Treble not many of us do, that’s why we pre-order lol

User00099977
Investigator
Investigator

Has anybody who paid the £100 to upgrade early had that refunded? I’ve seen a few comments but want to double check before going to CS.  I’m only 4 weeks early and think it’s unfair they charge you.

envythenv
Contributor
Contributor

I was thinking back… as I did mine over the phone I didn’t get the xko order reference but got the 002 order number. I hope my order is delivered on that Friday. 

 

Hatton920
Established Contributor
Established Contributor

My £100 is still showing as pending but another poster earlier mentioned there’s was settled but they received a £100 credit on their account. I’m keeping an eye on mine as cs told me they are refunding me the £100. 

also guys it’s all been said before, cs can’t promise you will get your phones on launch day as they are at the mercy of what apple have allocated to them. Come Thursday people will start getting movement on their orders and dpd emails/texts. As I mentioned the other day I believe the xko is an order number but the 002 numbers are EE accepting and confirming that. I have known it to happen that you don’t get sent the 002 number and you will receive dpd tracking info once it ships. Remember iPhone launch day covers all mobile networks, big named stores like John Lewis etc not to mention the huge amount of orders apple gets direct. It’s a huge huge logistical system but unfortunately errors do happen. 

Do you mind keeping the thread updated fause if you get yours back I’ll open up a complaint to see what can be done! Thanks 🙏🏼 

Hatton920
Established Contributor
Established Contributor

Yeah sure I will. 

i was never told about the early upgrade fee?? are you on upgrade anytime? 

Yes I am

Sent from my iPhone

i preordered yesterday and am due for free upgrade (on upgrade anytime) on the 23rd. but I wasnt told about the £100 early upgrade charge not been charged for it! they best not take it via DD without my permission

ok. bizaare. when did they tell you about collecting it by DD? the only instructions i got was to send back the phone. maybe they waived it off??